Feedback from our private hire customers

Thank you for making our special day so special. We thoroughly enjoyed every second. The boat was decorated beautifully, the staff were friendly….and the music system nice and easy to use. We’re so glad we chose the Richmond Royale.

Dan K, Wedding on Richmond Royale, September 2018

We had a really lovely experience. All the staff were really friendly and helpful.

Jolanda K, Work Summer Party on Richmond Royale, August 2018

The office staff were extremely helpful in the run-up to the event, always quick to respond and very knowledgeable. The staff on the day (the captain and his crew) were amazing, very welcoming and accommodating. And Alex and his bar/waiting staff did a fantastic job. Everyone who attended commented on how perfect the boat was. I would also like to add that I provided decorations and the staff put these up for me, which was such a big help on a very manic day. I can not express how happy I am with the service provided, I would definitely recommend your Company to family and friends.It was the perfect party for the biggest day of my life, and I cant thank all of the staff enough for all of their hard work.

Ross S, Wedding on Yarmouth Belle, July 2018

Fabulous, what an enjoyable and relaxing way to explore the reaches of the Thames from Kingston to Shepperton and back. Our party of 30 rated the cruise one of the best days of the summer 2018.

Christine B, Retirement Party on Jeff, July 2018

Great experience, very helpful staff. was very easy to book and co-ordinate as the team were very efficient.

Ciaran M, Office Summer Party on Richmond Royale, July 2018

Wonderful experience.What better way to spend a sunny summer afternoon with family and friends cruising on the river. We’ll talk about it for years to come.Lots of memories.

Eddie S, Surprise 60th Birthday on Richmond Royale, July 2018

I cannot praise Turks highly enough. We had the most magical evening with all guests saying it was the best wedding they have ever been to. Office staff were fantastic during the booking process. The crew on the night were lovely. Many thanks to them for clearing the boat afterwards and I hope they enjoyed the wedding cake! I would have no hesitation in recommending Turks and thank them so much for enabling me to have the best, romantic & fun evening. We loved every minute. The only disappointment was when the evening came to an end! Thank you so much everyone! Absolutely fantastic 10/10

Julie P, Wedding Reception on Richmond Royale, June 2018

We and our guests all thoroughly enjoyed our evening! We were very lucky with the weather which helped. The booking process was easy and all the questions we had were answered quickly and, other than the DJ, we felt our needs were all meet! Many thanks, would definitely use you again!

Vicky H, 50th Birthday on Richmond Royale, June 2018

Everyone had a fantastic time! It was a surprise, so no one knew we were heading onto a boat for a cruise/dinner. We picked a great day as the sun was shining and the sunset was beautiful! The whole evening exceeded my expectations and would defo book again!

Leanna H, Company Party on Richmond Royale, June 2018

Amazing!! hoping to this will now be a yearly summer boat party for us!! thank you to everyone for your help! Alex was brilliant from the start. From emailing to behind the bar on the night.
He was very friendly and professional and made all the organising stress free. Big thank you to Alex and the other crew on board for making the evening so perfect!

Shanelle S, Summer Party on Richmond Royale, May 2018

We were delighted with the whole trip from the welcoming on board to the final goodbyes. The staff were so friendly and helpful. The sun shone and we all had a very good time.

Jennifer A, Society Outing on Kingston Royale, October 2017

Could not fault Turks Launches. We all had a fantastic evening, staff were kind, polite and very attentive. Boat was kept tidy throughout the event, even after our fish and chip supper. The success of our evening was all down to the professional expertise of the staff. Amazing, truly a night to remember! Well done team, you done us proud.

Tina D, 60th Birthday on Yarmouth Belle, November 2017

Really wonderful boat, the crew were really helpful and the sun was out.

Barbara D, 60th Birthday on Yarmouth Belle, October 2017

Very friendly and helpful staff, both the pre-planning and the actual day were excellent. The food was hot, well served and thoroughly enjoyable and the staff very helpful. We received many favourable comments.

Jenny W, Golden Wedding on Kingston Royale, October 2017

Can’t fault anything, the crew were amazing, everyone loved the food!

Tim D, Friends Get Together on Yarmouth Belle, January 2017

My family and I had an amazing night on the Richmond Royale, celebrating our daughter’s 18th birthday and from the feedback we have had, all of her friends did too!
The staff,both in the office and on the boat, were excellent , very reassuring and always very polite. It really could not have been a more wonderful night and we are so grateful to everyone who made it so special!
We will celebrating another big birthday next year and are looking into the idea of booking a larger boat, but our Son has already requested the Richmond Royale to celebrate his 18th birthday in 3 years time! Thank you

Angela Y | 18 Birthday Party on Richmond Royale | 16 December 2016

The boat exceeded expectations it was lovely, the tables were laid nicely and it was a big enough space. Catering was good, good choice of music, very enjoyable.

Sasha M | Xmas Party on New Southern Belle, 9 December 2016

All went very smoothly. The staff were all very friendly and helpful. Being the host I was expecting to be busy the whole night but all was taken care of by Turks. Great experience and would recommend to anyone. I assumed it would be good but it was amazing. Thank you.

Graham H | Xmas Party on Richmond Royale, 2 December 2016

It was brilliant! I kept thinking that I had to rush around organising things but there was nothing for me to do except send out invitations, as Turks handled everything. The trip was perfect with lots to see on the river for all our guests, some of whom were more than 70 years older than others. So many people commented about how good the crew was, and everyone onboard had a wonderful time.

Carole M. | 70th Birthday on Kingston Royale, 22 October 2016

Very good indeed. My daughter has received multiple comments from friends saying it was the best ever 18th party! This was despite the extremely rigorous system of ensuring under 18s did not drink alcohol, and after an hour or so the youngsters all accepted that this was how it was going to be so they simply got on with having a whale of a time. Proved you can enjoy yourself without consuming large amounts of booze! Very impressed with 2 security guards. Extremely professional and effective.

Simon E. | 18th Birthday, 15 October 2016

The Yarmouth Belle has a great atmosphere to it, we all had the most enjoyable night, and would thoroughly recommend Turks Launches

Mark B. | Daughters 21st on Yarmouth Belle, 1 October 2016

Professional but flexible team. The team kept to timings and were able to work alongside the commentary given by Jason Debney, Thames Landscape Strategy. The only blip was that the commentary could only be heard upstairs – but this didn’t seem to matter so much in the end as people moved around the boat during the tour. Thank you to everyone who helped from Turks staff. A great afternoon and feedback was extremely positive.

Mary D | The Kew Society on Kingston Royale, 23 September 2016

Everyone had a great time on the Richmond Royale, it was a very enjoyable and successful occasion. We were delighted with how it all went – the boat, the lovely food, the bar arrangements and service, the staff and how much everyone was enjoying it. Thank you to everyone involved!

Teresa de S. | Daughter’s 40th birthday on Richmond Royale, 10 September 2016

We had a very memorable and enjoyable night. Would definitely recommend to others and would love to do again.

Lisa W. | 50th Birthday on Richmond Royale, 10 September 2016

Excellent day, 82 guests attended and all seemed to enjoy the experience. Nice to have a view to watch instead of being in one room for 4 hours. Well done to everyone and thank you again.

Lee B. | Husbands 70th birthday on Yarmouth Belle, 4 September 2016

It was excellent. We were very lucky with the weather, the scenery was lovely, and we enjoyed ourselves immensely. So much, in fact, that we’ve decided to make it an annual event. So … we’ll see you next summer!

Emma W. | A day out for the choir on Jeff 22 August 2016